It’s not unusual to see individuals get blamed for systemic errors and problems. Case in point, this article: Delta Air Flight Attendant Makes Expensive Mistake After Emergency Slide is Accidentally Deployed Shortly After Landing in Dublin It seems like a fact that the flight attendant deployed the slide. But is… Read More "Boeing 767 Emergency Slide Mistakenly Deployed — Is This the Flight Attendant’s Fault?"
This blog is a collection of stories, quotes, articles, and more about mistakes. Some of it is “director’s cut” material that didn’t make it into my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. I also blog regularly at LeanBlog.org.
Assumptions are a common cause of mistakes. In any workplace, we often make the best decision that we can at a given moment. But when a lack of knowledge is replaced with assumptions… that decision might turn out to be a bad one. So it’s important to recognize when we… Read More "ESPN’s Michael Kay Admits That His Bad Assumption Led to a Mistake in Criticizing NY Giants Coach Brian Daboll"
I’m not a BTS fan, but it’s hard to not know about the K-Pop phenomenons. So this article caught my eye the other day: BTS’ Jungkook shares why he ‘tortures himself’ over every mistake Yikes, I hate to hear that somebody is that hard on themselves about mistakes. We all… Read More "Don’t Torture Yourself Over Mistakes, Whether a BTS Member or Otherwise"
As seen on the Huffington Post: Patrick Mahomes Accidentally Tweets Mean Note About Aaron Rodgers After Injury Last night, new New York Jets quarterback (and future Hall of Famer) Aaron Rodgers suffered a season-ending torn Achilles tendon injury in the first few minutes of the game. Fellow quarterback Patrick Mahomes,… Read More "For the Want of a Comma, Patrick Mahomes Mistakenly Slams Aaron Rodgers"
In the book, Chapter 4 focuses on preventing mistakes, including methods like checklists and mistake-proofing. We should really try to avoid and prevent medication mistakes, considering the harm that can result (up to and including death). We can try to prevent mistakes while also emphasizing the need to learn from… Read More "Which Pharmacy Mistake Proofing Method is Better in This Scenario?"
In the news: Arnold Schwarzenegger Had Botched Heart Surgery Three Months Before ‘Terminator 6’ Filming, Doctor Poked Through Heart Wall: ‘I Was in the Middle of a Disaster’ What happened has been described as a “mistake.” “Schwarzenegger remembered the doctor telling him when he woke up, “We made a mistake… Read More "An Operating Room “Slip” Mistake Almost Killed Arnold Schwarzenegger"