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This blog is a collection of stories, quotes, articles, and more about mistakes. Some of it is “director’s cut” material that didn’t make it into my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. I also blog regularly at LeanBlog.org.
In an unsettling tale from within our hospitals, a friend recently relayed an alarming incident. It’s a story that unveils the complex challenges our healthcare professionals grapple with and the silent crises that occasionally go unnoticed. A diligent nurse, fresh out of school with just a year’s experience under her… Read More "A Tragic Oversight: How Misunderstandings and Staffing Shortages Led to a Patient’s Death in the ICU"
It was a stunning finish to last Saturday’s big matchup between two top-ten NCAA college football teams, as #6 Ohio State scored the winning touchdown against #9 Notre Dame on the last play of the game, taking a 17 to 14 victory. The mistake isn’t giving up a touchdown. The… Read More "Notre Dame Football’s 10-Player Blunder: A Case Study in Failing to Learn from Mistakes"
It’s not unusual to see individuals get blamed for systemic errors and problems. Case in point, this article: Delta Air Flight Attendant Makes Expensive Mistake After Emergency Slide is Accidentally Deployed Shortly After Landing in Dublin It seems like a fact that the flight attendant deployed the slide. But is… Read More "Boeing 767 Emergency Slide Deployment: Flight Attendant Blame or Systemic Issue?"
Assumptions are a common cause of mistakes. In any workplace, we often make the best decision that we can at a given moment. But when a lack of knowledge is replaced with assumptions… that decision might turn out to be a bad one. So it’s important to recognize when we… Read More "ESPN’s Michael Kay’s Bad Assumption: Misjudging NY Giants Coach Brian Daboll Explained"
I’m not a BTS fan, but it’s hard to not know about the K-Pop phenomenons. So this article caught my eye the other day: BTS’ Jungkook shares why he ‘tortures himself’ over every mistake Yikes, I hate to hear that somebody is that hard on themselves about mistakes. We all… Read More "Why Dwelling on Mistakes Is Harmful: Lessons from a BTS Member’s Experience"
As seen on the Huffington Post: Patrick Mahomes Accidentally Tweets Mean Note About Aaron Rodgers After Injury Last night, new New York Jets quarterback (and future Hall of Famer) Aaron Rodgers suffered a season-ending torn Achilles tendon injury in the first few minutes of the game. Fellow quarterback Patrick Mahomes,… Read More "For the Want of a Comma, Patrick Mahomes Mistakenly Slams Aaron Rodgers"