In the news: South Florida father and son mistakenly drive rental car on airport runway My headline is more correct — it was multiple runways that they drove on. What Happened How does that even happen? It started with arriving on a private jet. That’s not something I do, so… Read More "Father and Son Accidentally Navigate onto Airport Runways: An Analysis of Signage and Security Gaps"
Mistakes happen. What we do next makes a difference. I share stories about learning from mistakes, psychological safety, and improving the systems we work in—the same themes I explore in The Mistakes That Make Us.
Recommended articles: start here
- How Toyota prevents mistakes without fear or blame
- Making it safe to speak up and learn from mistakes
- Looking inward instead of blaming and shaming others
Read a free book preview (registration required), or bring these ideas to your team.
Browse the latest articles
Avoid These Common Tooth-Brushing Errors for Better Dental Health
Why isn’t it called “teeth brushing?” This article points out two mistakes that are very common related to tooth brushing. And I’ve been making one of them. Dentist warns simple brushing mistake could lead to teeth discolouration I knew that one should wet their toothbrush before putting toothpaste on. I… Read More "Avoid These Common Tooth-Brushing Errors for Better Dental Health"
Pete Alonso Accidentally Throws Masyn Winn’s First Career Hit Ball into the Crowd: An MLB Mistake
Friday night, in St. Louis, New York Mets’ first baseman Pete Alonso made a mistake that angered the home team St. Louis Cardinals and their fans, as discussed in this video: The announcers were probably right in assuming that Alonso made an honest mistake – human error. There’s habit and… Read More "Pete Alonso Accidentally Throws Masyn Winn’s First Career Hit Ball into the Crowd: An MLB Mistake"
How Interior Designers Can Respond to Employee Mistakes
How should an interior design business respond when an employee makes a mistake? The first response needs to address the problem while keeping the conversation open enough to understand what happened. This Business of Home article caught my eye when I first wrote this post in 2023: How 6 designers… Read More "How Interior Designers Can Respond to Employee Mistakes"
The Financial Mistake That Could Doom the PAC-12 Conference
There’s chaos in college sports as universities switch conferences left and right (and east and west). George Kliavkoff’s biggest mistake as Pac-12 commissioner is beyond dispute What happened? ESPN offered the conference $30 million per school each year, and that’s even with UCLA and USC bolting for the Big Ten… Read More "The Financial Mistake That Could Doom the PAC-12 Conference"
Even Rocket Scientists Make Mistakes: The Human Element in Space Exploration
In the news: “NASA restores contact with Voyager 2 spacecraft after mistake led to weeks of silence” From the article: “Hurtling ever deeper into interstellar space billions of miles away, Voyager 2 stopped communicating two weeks ago. Controllers sent the wrong command to the 46-year-old spacecraft and tilted its antenna… Read More "Even Rocket Scientists Make Mistakes: The Human Element in Space Exploration"
