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This blog is a collection of stories, quotes, articles, and more about mistakes. Some of it is “director’s cut” material that didn’t make it into my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. I also blog regularly at LeanBlog.org.
Assumptions are a common cause of mistakes. In any workplace, we often make the best decision that we can at a given moment. But when a lack of knowledge is replaced with assumptions… that decision might turn out to be a bad one. So it’s important to recognize when we… Read More "ESPN’s Michael Kay’s Bad Assumption: Misjudging NY Giants Coach Brian Daboll Explained"
I’m not a BTS fan, but it’s hard to not know about the K-Pop phenomenons. So this article caught my eye the other day: BTS’ Jungkook shares why he ‘tortures himself’ over every mistake Yikes, I hate to hear that somebody is that hard on themselves about mistakes. We all… Read More "Why Dwelling on Mistakes Is Harmful: Lessons from a BTS Member’s Experience"
As seen on the Huffington Post: Patrick Mahomes Accidentally Tweets Mean Note About Aaron Rodgers After Injury Last night, new New York Jets quarterback (and future Hall of Famer) Aaron Rodgers suffered a season-ending torn Achilles tendon injury in the first few minutes of the game. Fellow quarterback Patrick Mahomes,… Read More "For the Want of a Comma, Patrick Mahomes Mistakenly Slams Aaron Rodgers"
In the book, Chapter 4 focuses on preventing mistakes, including methods like checklists and mistake-proofing. We should really try to avoid and prevent medication mistakes, considering the harm that can result (up to and including death). We can try to prevent mistakes while also emphasizing the need to learn from… Read More "Comparing Pharmacy Mistake-Proofing Methods: Which Is More Effective in This Case?"
In the news: Arnold Schwarzenegger Had Botched Heart Surgery Three Months Before ‘Terminator 6’ Filming, Doctor Poked Through Heart Wall: ‘I Was in the Middle of a Disaster’ What happened has been described as a “mistake.” “Schwarzenegger remembered the doctor telling him when he woke up, “We made a mistake… Read More "How an Operating Room Error Nearly Cost Arnold Schwarzenegger His Life"
Being oriented around learning from mistakes doesn’t mean we are flippant about mistakes and human error. There are some mistakes that we should work really hard to prevent through checklists, mistake-proofing methods, and good systems. Telling people to “be more careful” isn’t really effective. I saw this in the news… Read More "Learning from the Grave Mistake of Losing a Patient’s Removed Tumor"