Thanks to the Shingo Institute for allowing me to present this webinar recently: Introduction Hello, everyone; I’m Mark Graban. I’m excited to share some insights with you today about how mistakes can drive continuous improvement and innovation. Let’s dive into this topic by exploring how we can turn mistakes into… Read More "Embracing Mistakes to Drive Continuous Improvement and Psychological Safety"
This blog is a collection of stories, quotes, articles, and more about mistakes. Some of it is “director’s cut” material that didn’t make it into my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. I also blog regularly at LeanBlog.org.
Introduction to “The Mistakes That Make Us” in French
Read the introduction in other languages Introduction “Quelle est votre erreur préférée ?” Lorsque j’ai posé cette question à 200 personnes à succès, j’ai découvert que mes invités de podcast possédaient une combinaison admirable de confiance et d’humilité. Ils ont partagé des histoires, des réflexions et des leçons, y compris… Read More "Introduction to “The Mistakes That Make Us” in French"
A Dangerous Restaurant Mistake: How Alcohol Was Served to a Minor—and How to Prevent It
In the news from my hometown of Livonia, Michigan: 12-year-old served alcohol at Outback Steakhouse in Livonia From the story: The bartender confirmed that they had made a big mistake – they added alcohol to the slushy drink, Collins said. “It was supposed to be a virgin daiquiri, but it… Read More "A Dangerous Restaurant Mistake: How Alcohol Was Served to a Minor—and How to Prevent It"
Lessons in Learning from Failure: 50 Years of Creativity at The Groundlings Theatre
This news story caught my eye the other day — actually, it was my ears (my mistake) as I was listening to NPR: The Groundlings Theatre celebrates 50 years of wild and wacky characters As you can read there, they learn from their mistakes, failures, and “bombs”: “You bomb so… Read More "Lessons in Learning from Failure: 50 Years of Creativity at The Groundlings Theatre"
From Funny Movie Mistakes to Life-Changing Errors: Lessons from Film and Real Life
Some mistakes can be funny, some can be embarrassing, some can be deadly, and some could destroy humanity. Oops, that got dark real quick — my mistake. In my favorite film, “This is Spinal Tap,” many laughs result from mistakes. For example, the band named themselves “The Originals,” only to… Read More "From Funny Movie Mistakes to Life-Changing Errors: Lessons from Film and Real Life"
The Medill F and the Power of Fact-Checking: Lessons from J.A. Adande on Journalism Mistakes
In this post, we delve into the insightful experiences of J.A. Adande, a renowned journalist and educator whose encounters with journalistic accuracy provide a compelling perspective on learning from mistakes. His story, especially the ‘Medill F’ from Northwestern University, echoes the key themes from “The Mistakes That Make Us: Cultivating… Read More "The Medill F and the Power of Fact-Checking: Lessons from J.A. Adande on Journalism Mistakes"