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An experimentalist mindset starts with being willing to test an idea before treating it as an answer. That is what caught my attention in a November 2023 story about Wisconsin volleyball coach Kelly Sheffield and his team. In The Athletic’s report, Sheffield encouraged his players to think like scientists. Anna… Read More "An Experimentalist Mindset: What Teams Can Learn from Wisconsin Volleyball"
Improving quality and safety requires more than telling people to avoid mistakes. When a problem occurs, we need to understand how the work allowed it to happen—and what could prevent the next occurrence or catch it sooner. In The Mistakes That Make Us, I connect that responsibility with the way… Read More "Improving Quality and Safety: Learn from Mistakes and Catch Problems Earlier"
In the dynamic world of sports, just as in business and life, mistakes are often viewed with a sense of dread – tens of thousands (or millions) of people might be watching. However, there are instances where a seemingly poor decision or a blatant error can surprisingly turn into a… Read More "When Mistakes Lead to Triumphs in Football (Brock Purdy or Peyton Manning); Also in Business or Life"
When I’ve taken cooking classes, I was taught to taste as I go. With seasoning, add some salt, taste, and decide whether more is needed. Adding more is easier than taking it back out. A Yahoo Lifestyle article about following recipes prompted the original version of this post. The lesson… Read More "Too Much Salt? A Cooking Mistake That Teaches Us to Check Earlier"
As I write about in The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, there are knowledge-based mistakes (where you don’t know how to do something the right way) and there are execution mistakes (where you know what to do, but you slip up and do something… Read More "The Mistakes Are Bigger at The State Fair of Texas"
In an unsettling tale from within our hospitals, a friend recently relayed an alarming incident. It’s a story that unveils the complex challenges our healthcare professionals grapple with and the silent crises that occasionally go unnoticed. A diligent nurse, fresh out of school with just a year’s experience under her… Read More "A Tragic Oversight: How Misunderstandings and Staffing Shortages Led to a Patient’s Death in the ICU"