Opening day of the 2002 NFL season gave us a remarkable—and painful—example of a very human mistake. Trigger warning if you’re a Cleveland Browns fan. With seconds left on the clock, the Cleveland Browns were clinging to a two-point lead over the Kansas City Chiefs. As the final play unfolded,… Read More "Dwayne Rudd’s Helmet Toss: A Lesson in Checking Assumptions"
September 14, 2023
October 24, 2026
Michael Kay’s Bad Assumption: Check the Facts Before Criticizing
Assumptions are a common cause of mistakes. In any workplace, we often make the best decision that we can at a given moment. But when a lack of knowledge is replaced with assumptions… that decision might turn out to be a bad one. So it’s important to recognize when we… Read More "Michael Kay’s Bad Assumption: Check the Facts Before Criticizing"
